Sunday, December 6, 2009

Leading for Growth or Managerial Communication

Leading for Growth: How Umpqua Bank Got Cool and Created a Culture of Greatness

Author: Alan Shrader

How any business leader can create an atmosphere of competitiveness for exceptional growth

When Ray Davis took over the local 40-person South Umpqua Bank in 1994, many people in the industry poked fun at his insistence that employees answer the phone with a cheery "World's Greatest Bank." Eleven years, $7 billion in assets, and 128 branches (or " bank stores" in Umpqua lingo) later, the moniker seems quite apt. Other banks scratched their heads when Davis sent his tellers to Ritz-Carlton to learn customer service and were intrigued when he hired a cutting-edge design firm to completely re-think retail layout. Now, with a top design award under their belt, a name change (there never was a North Umpqua bank), and a completely new definition of the banking business, Umpqua has become the darling of the entrepreneurial press and a growth powerhouse. The New York Times calls Umpqua "Starbucks with tellers."

Ray Davis (Portland, OR), named by U.S. Banker as one of the 25 most influential people in the financial industry in 2005, is President and CEO of Umpqua Holdings Corporation. Alan Shrader (Moraga, CA) is an experienced writer and editor of business books.



Table of Contents:
Introduction: There Is No Door Number Three.

PART ONE: PREREQUISITES FOR RELENTLESS GROWTH.

1. What Business Are You Really In?

2. Never-Ending Discipline.

3. Have Positive Passion.

4. Snap the Rubber Band Syndrome.

5. What’s Going On Behind Your Back?

PART TWO: ROLES OF A LEADER.

6. Support Your People—and Hold ’Em Accountable.

7. Give Them the Power.

8. Rise Above the Battlefield.

9. Explain Your Movie.

10. Be Real.

PART THREE: MASTER THE BASICS.

11. Sweat the Small Stuff.

12. Who Do You Want on Your Bus?

13. Keep Your Board Strong—and Informed.

14. Intangibles Matter Most.

PART FOUR: MARKETING, MARKETING, MARKETING.

15. Find the Revolution Before It Finds You.

16. Your Brand Is You.

17. Serve the Customer.

18. Put Design into Everything You Do.

PART FIVE: LEADING YOUR CULTURE.

19. Be There.

20. Keep Your Balance.

21. Remember Who You Are.

22. Mergers and Acquisitions Done Right.

Conclusion: Making Relentless Progress.

Acknowledgments.

The Authors.

Index.

See also: Active Older Adults Ideas for Action or Fed up and Hungry

Managerial Communication

Author: Mary Munter

Clear, concise and practical guide to managerial communication for today's professional.  


“Short, professional, and readable…indispensable for successful communication in today’s business environment.” Journal of Business and Technical Communication 


Listed as one of the five business “books you shouldn’t miss.” Wall Street Journal 


This newly revised seventh edition is more practical and useful for today's professional than ever before. We have expanded the coverage in the following areas:


 


* Techniques for audience persuasion  


* Electronic channels for communication & email guidelines 


* Strategies for cross-cultural communication 


* Writing in teams 


* "High skim value" for writing 


* Jargon and style 


* Designing and using PowerPoint 


* Relaxation techniques for public speakers



Saturday, December 5, 2009

Its Okay to Be the Boss or Call Me Ted

It's Okay to Be the Boss: The Step-by-Step Guide to Becoming the Manager Your Employees Need

Author: Bruce Tulgan

Do you feel you don't have enough time to manage your people?

Do you avoid interacting with some employees because you hate the dreaded confrontations that often follow?

Do you have some great employees you really cannot afford to lose?

Do you secretly wish you could be more in control but don't know where to start?

Managing people is harder and more high-pressure today than ever before. There's no room for downtime, waste, or inefficiency. You have to do more with less. And employees have become high maintenance. Not only are they more likely to disagree openly and push back, but they also won't work hard for vague promises of long-term rewards. They look to you--their immediate boss--to help them get what they need and want at work.

How do you tackle this huge management challenge? If you are like most managers, you take a hands-off approach. You "empower" employees by leaving them alone, unless they really need you. After all, you don't want to "micromanage" them and don't have the time to hold every employee's hand. Of course, problems always come up and often snowball into bigger problems. In fact, you probably spend too much of your time solving problems and falling behind on your work . . . which leaves even less time for managing people . . . which opens the door for even more problems!

In It's Okay to Be the Boss, Bruce Tulgan puts his finger on the biggest problem in corporate America--an undermanagement epidemic affecting managers at all levels of the organization and in all industries--and offers another way. His clear, step-by-step guide to becoming the strong manager employees need challenges bosses everywhere to spell out expectations, tell employees exactly what to do and how to do it, monitor and measure performance constantly, and correct failure quickly and reward success even more quickly. Now that's how you set employees up for success and help them earn what they need. Tulgan opens our eyes to the undisciplined workplace that is overwhelming managers and frustrating workers and invites bosses everywhere to accept the sacred responsibility of managing people. His message: It's okay to be the boss. Be a great one!



Books about: Common Stocks and Uncommon Profits and Other Writings or How to Be a Working Actor

Call Me Ted

Author: Ted Turner

"Early to bed, early to rise, work like hell and advertise!"

These words of fatherly advice helped shape Ted Turner's remarkable life, but they only begin to explain the colorful, energetic, and unique style that has made Ted into one of the most amazing personalities of our time. Along the way - among his numerous accomplishments -- Ted became one of the richest men in the world, the largest land owner in the United States, revolutionized the television business with the creation of TBS and CNN, became a champion sailor and winner of the America's Cup, and took home a World Series championship trophy in 1995 as owner of the Atlanta Braves.
An innovative entrepreneur, outspoken nonconformist, and groundbreaking philanthropist, Ted Turner is truly a living legend, and now, for the first time, he reveals his personal story. From his difficult childhood to the successful launch of his media empire to the catastrophic AOL/Time Warner deal, Turner spares no details or feelings and takes the reader along on a wild and sometimes bumpy ride.
You'll also hear Ted's personal take on how we can save the world...share his experiences in the dugout on the day when he appointed himself as manager of the Atlanta Braves....learn how he almost lost his life in the 1979 Fastnet sailing race (but came out the winner)...and discover surprising details about his dealings with Fidel Castro, Mikhail Gorbachev, Jimmy Carter, Bill Gates, Jack Welch, Warren Buffett, and many more of the most influential people of the past half century.
Ted also doesn't shrink from the darker and more intimate details of his life. With his usual frankness, he discusses a childhood of loneliness (he wasleft at a boarding school by his parents at the tender age of four), and the emotional impact of devastating losses (Ted's beloved sister died at seventeen and his hard-charging father committed suicide when Ted was still in his early twenties). Turner is also forthcoming about his marriages, including the one to Oscar-winning actress, Jane Fonda.
Along the way, Ted's friends, colleagues, and family are equally revealing in their unique "Ted Stories" which are peppered throughout the book. Jane Fonda, especially, provides intriguing insights into Ted's inner drive and character.
In CALL ME TED, you'll hear Ted Turner's distinctive voice on every page. Always forthright, he tells you what makes him tick and what ticks him off, and delivers an honest account of what he's all about. Inspiring and entertaining, CALL ME TED sheds new light on one of the greatest visionaries of our time.

Publishers Weekly

"I don't spend a lot of time dwelling on the past or thinking about myself," Turner claims, but the media tycoon turns out to have a pretty good memory-except for certain events, like the death of his younger sister, which he admits he's suppressed completely. After dropping out of college, Turner worked his way up from the bottom of his father's billboard company, which he inherited when his father committed suicide, and then slowly turned it into an international media empire-an uphill battle he records in entertaining detail ("I don't think of myself as losing," he says of the occasional setbacks, drawing on his experiences as a champion sailor. "I'm simply learning how to win"). Turner's version of events is frequently interrupted by supplementary "Ted Stories" from those closest to him, including his children and business colleagues-even competitors. These commentaries are not always complimentary; in two passages, ex-wife Jane Fonda candidly discusses the psychological blocks she believes keep him from achieving full emotional and spiritual intimacy. There's little to challenge Turner's provocative reputation, but his reflections reveal the depth of calculation behind his career as a so-called loose cannon. (Nov. 11)

Correction:The correct publisher of The Empathy Gap, reviewed Oct. 27, is Viking.

Copyright © Reed Business Information, a division of Reed Elsevier Inc. All rights reserved.



Table of Contents:

1 Early Years 1

2 McCallie 11

3 College and the Coast Guard 23

4 Billboards 41

5 Tragedy 53

6 Picking Up the Pieces 59

7 On My Own 67

8 Sailing Gets Serious 79

9 WTCG: "Watch This Channel Grow!" 91

10 The Braves 109

11 The SuperStation 125

12 The America's Cup 145

13 Cable News Network 159

14 Fastnet 169

15 CNN Launch 181

16 A Dagger Pointed at Our Heart 191

17 World Citizen 207

18 The Goodwill Games 215

19 CBS 223

20 MGM 237

21 The Cable Operators 249

22 Meeting Jane Fonda 259

23 "Give Me Land, Lots of Land" 269

24 The Gulf War 277

25 Movies and Cartoons 289

26 Networking 303

27 Time Warner Merger 315

28 The New Time Warner 327

29 Billion-Dollar Gift 343

30 Transitions 355

31 AOL: Phased Out and Fenced In 367

32 Stepping Away 383

33 Onward and Upward 399

Appendix 415

Index 419

Friday, December 4, 2009

Mastering the Trade or Managing the Nonprofit Organization

Mastering the Trade: Proven Techniques for Profiting from Intraday and Swing Trading Setups

Author: John Carter

The bestselling Mastering the Trade presents you with a step-by-step approach for becoming a successful trader. Written with authority by fulltime trader and fund manager, John F. Carter, this straightforward, all-you-need-to-know resource combines an insightful market overview with specific trading strategies and concepts.



See also: Plantas Para Triunfar or The Perricone Weight Loss Diet

Managing the Nonprofit Organization: Principles and Practices

Author: Peter F Drucker

The groundbreaking and premier work on nonprofit organizations.

The nonprofit sector is growing rapidly, creating a major need for expert advice on how to manage these organizations effectively. Management legend Peter Drucker provides excellent examples and explanations of mission, leadership, resources, marketing, goals, and much more. Interviews with nine experts also address key issues in this booming sector.



Thursday, December 3, 2009

Whos Looking Out For You or Find It Fix It Flip It

Who's Looking Out For You?

Author: Bill OReilly

From the mega-bestselling author of The O'Reilly Factor and The No Spin Zone, a no-holds-barred expose of the people and institutions who are letting Americans down - and what we should do about it.


Bill O'Reilly is mad as hell - and he's not going to let you take it anymore. In his most powerful and personal book yet, this media powerhouse and unstoppable truth-teller takes on those individuals and institutions in American life who are failing in their duties - big-time. In his inimitable style, mixing wit, pugnacity, and plain common sense, O'Reilly kicks butt and takes (and also names) names - from crooked corporate weasels to venal politicians to lazy and/or politically correct bureaucrats to sexually predatory priests and the Church hierarchy that protects them to a media establishment rife with political bias and economically hooked on violence and smut. At the same time that he calls the famous and powerful to account, he dares to get personal, questioning just how much our closest friends, families, and lovers do look out for us, and delivering a powerful message about personal responsibility and self-reliance in an uncertain world. He forces us to ask just how much genuine altruism is left in a society that thrives on self-indulgence and ruthless competition.
Who's Looking Out for You? is a book that boldly confronts our worst fears and biggest problems in a post-9/11, post-corporate-meltdown world. Its sage, candid advice on regaining control and trust in these troubled times will resonate with the millions of readers and viewers who have come to believe in Bill O'Reilly as the man who speaks for them.



Interesting textbook: The Official Patients Sourcebook on Chronic Lymphocytic Leukemia or Massage Basics

Find It, Fix It, Flip It!: Make Millions in Real Estate--One House at a Time

Author: Michael Corbett

Michael Corbett—host of Extra's Mansions and Millionaires—shares his strategies, tips, and never-before-revealed insider techniques that have helped him make a fortune in real estate.

This book is for aspiring flippers, first-time home buyers, or any homeowner who wants to create big profits and own their ultimate dream home—mortgage free! Starting with the essentials, Corbett shares how to crunch the numbers to instantly determine a house's profit potential. He then covers every step from purchase to sale:
• Get the profit-making house at the price you can afford
• Make the improvements that make you millions
• Insider secrets that save you thousands
• Take advantage of the market's ups and downs
• Sell your home tax free and pocket the profits

Filled with practical tips, illustrated with before-and-after case studies and easy to use charts and worksheets, Find It, Fix It, Flip It! offers the insider expertise needed to tap into an exciting—and potentially limitless—new source of income and financial independence.



Tuesday, December 1, 2009

Leadership and the New Science or Evelyn Wood Seven Day Speed Reading and Learning Program

Leadership and the New Science: Discovering Order in a Chaotic World

Author: Margaret J Wheatley

Leadership and the New Science launched a revolution by demonstrating that ideas drawn from quantum physics, chaos theory, and molecular biology could improve organizational performance. Margaret Wheatley called for free-flowing information, individual empowerment, relationship networks, and organizational change that evolves organically -- ideas that have become commonplace. Now Wheatley's updated classic, based on her experiences with these ideas in a diverse number of organizations on five continents, is available in paperback.

Library Journal

How do you hold 100 tons of water in the air with no visible means of support? Wheatley answers this question (you build a cloud, of course) and many others, ranging from cutting-edge science to the new paradigm of 21st-century organizations, that are just as enigmatic. Using exciting breakthroughs in biology, chemistry, and especially quantum physics, Wheatley paints a brand-new picture of business management. Paradoxes abound in this far-reaching work that may confound many pragmatists. This new relationship between business and science is nothing less than an entirely new set of lenses through which to view our organizations, offering not a Newtonian but a quantum perspective. Hold onto the top of your head when you read this book. For larger public and academic libraries.-- Dale Farris, Groves, Tex.



Look this: Scripting VMware Power Tools or The Art of Digital Music

Evelyn Wood Seven-Day Speed Reading and Learning Program

Author: Stanley D Frank

A system that works; a book that keeps selling. Since 1959, the Evelyn Wood Program of Dynamic Learning has been successfully employed by hundreds of thousands of people worldwide, helping them break free of the self-imposed shackles that hinder learning. By teaching us to tap the natural power of the mind, the Evelyn Wood method helps us to dramatically increase reading speed, retain more of what we hear and read, improve comprehension and develop our powers of concentration. In just minutes, you'll notice a real difference in your reading speed, and in succeeding chapters of this seven-day program you'll get the secrets of effective note-taking, find tips for instantly improving your writing, and much more.